Thank you for being a valued patient at Scottsdale Sports Medicine Institute.  We are committed to your health and well-being.

Please read for important updates about our practice:

Our office is still open to meet your health care needs and are committed more than ever to providing a safe environment for all patients, while proactively taking measures to mitigate concerns around Coronavirus (COVID-19).

My team is closely monitoring updates from the Centers for Disease Control and Prevention (CDC) and following guidance from local and U.S. government health agencies.  

What is coronavirus disease 2019 (COVID-19)? 

COVID-19 is a respiratory illness that is transmitted through droplets when an infected person coughs or sneezes. Getting sick from these droplets requires proximity to an infected person, or touching a surface that might have a droplet, then touching your mouth, nose and possibly eyes. You are at low risk of contracting the virus unless you have recently traveled to an outbreak site or have been in close contact with a person who has tested positive for the virus. More information about COVID-19 can be found on the CDC website.

What are the symptoms of COVID-19? 

Symptoms of COVID-19 may appear 2-14 days after exposure. Primary symptoms of the virus include:

  • Fever
  • Dry cough
  • Shortness of breath 

In 80% of patients, COVID-19 causes only mild cold symptoms. The elderly, and those with pre-existing medical conditions appear to be more vulnerable to the virus. 

How is COVID-19 spread?

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Our Preparedness Plan:

  • Daily/ongoing sanitization of our lobby, exam rooms and other common areas
  • Available hand sanitizer and tissue for patients and employees
  • Employees following best practice infection prevention methods such as hand washing for at least 20 seconds and using hand sanitizers more often
  • New phone and check-in screening processes to proactively identify potentially infected patients

Appointment Protocols:

Treatment options will vary depending on your medical history and risk factors, as identified by the CDC. 

Emergency Department:

Visit your local Emergency Department if you have fever, cough, or shortness of breath, have been exposed to someone diagnosed with Coronavirus, or have recently traveled to a high-risk country:

  • Iran
  • China
  • South Korea
  • Europe (Schengen Area): Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City
  • United Kingdom and Ireland: England, Scotland, Wales, Northern Ireland, Republic of Ireland

(Note: This list is updated regularly by the CDC. Please visit their website to see details)


We are able to accommodate a telemedicine (virtual) appointment for most medical conditions.  The following is a partial list of medical conditions/concerns which may be treated via a TeleSportsmedicine appointment:

  • If you are exhibiting mild respiratory symptoms, and you are not considered at high risk, based on the abovementioned criteria.
  • Orthopedic consultations
  • Metabolic consults
  • All other general medical checks such as lab and imaging reviews.
  • Our practice will be transitioning to a majority of TeleSportsMedicine appointments starting Monday March 23rd until further notice.
  • If you are a current patient, we ask you to sign up for, our HIPPA compliant TeleMedicine portal. Call the office at (480) 664-4615 if you are not already signed up and we will assist you in joining.
  • According to the federal government they are allowing patients to have appointments through FaceTime or Skype servers for the temporary time-being. We prefer for our patients to use our Clocktree server because of the HIPPA compliancy, but we will not turn any patients away if unable to join.

In Person Appointment:

Please call the office, if we have not already called you, to confirm your upcoming appointment. We will continue to see people in office but will have limited hours as we will transition more to TeleSportsMedicine.

  • In-office hours will be Monday and Thursday until further notice.
  • All Physicals, Injections and Osteopathic Manual Therapy (OMT) will be pushed back until further notice.


Dr. Carfagno has been informed due to his medical expertise and his experience, he is likely to be pulled into emergency management to help with the COVID-19 outbreak. He is still dedicated to serving his patients to the upmost level of care, but may affect his in-office hours in a situation like this.

For more information on the Coronavirus and how to protect yourself, visit the Centers for Disease Control and Prevention at:


If you have any questions, call the office at 480-664-4615.


Thank you for adapting with us as we go through these difficult times and we transition towards a more electronic practice for the time-being. We began this transition almost two years ago and feel confident in our ability to still provide the best medical care for you. We will all get through this together and we love taking care of you in times of need! We will continue to update you as things evolve and change here in these times.